How Trevani works
From sign-up to payment, here is every step your cashback goes through — and what can affect it.
- 1
Sign up
Create a free Trevani account with your email address and verify it.
- 2
Browse offers
Find a partner store. Each offer shows its cashback rate, eligibility and exclusions.
- 3
Activate offer
Tap “Activate offer”. We create an activation ID and send you to the store with it attached.
- 4
Make an eligible purchase
Complete your order on the store’s website in the same visit, following the offer terms.
- 5
Cashback tracked
When the store reports your order, it appears in your dashboard as “Tracked”.
- 6
Merchant validation
The store checks the order for returns, cancellations and eligibility. This can take weeks.
- 7
Available balance
Only after the store confirms the order do we move the cashback to your available balance.
- 8
Withdraw
Once you have at least ₹250 available, request a payout to your UPI ID or bank account.
- 9
Payment completed
We send the payout and show the payment reference (UTR) in your dashboard.
Timelines at a glance
These are typical ranges. Each offer page shows the store’s own timeline.
| Stage | What happens | Typical time |
|---|---|---|
| Tracked | The store reports your order to us | Usually within 72 hours; some stores take up to 7 days |
| Merchant validation | The store checks returns, cancellations and eligibility | Often 30–90 days, depending on the store and product |
| Available | The store has confirmed the order and we have approved it | Right after confirmation |
| Withdrawal | We send your payout to UPI or bank | We aim to pay within 7 working days of your request |
Frequently asked questions
Is Trevani free?
Yes. Joining, activating offers and withdrawing your available cashback are free. You pay the store’s normal price — Trevani adds nothing to it.
Where does the cashback come from?
Partner stores pay Trevani a commission when you buy through our link. We share part of that commission with you. If the store doesn’t pay a commission for your order, there is no cashback to share.
Why is my cashback not available yet?
Stores confirm orders only after their return and cancellation period ends. Until then your cashback stays “Tracked” or “Merchant validation”. We never mark cashback as available before the store confirms it.
What if my purchase was not tracked?
Wait for the tracking time shown on the offer, then report missing cashback with your activation ID and order details. We’ll raise it with the store, but the final decision is the store’s.
How do I withdraw?
When your available balance reaches ₹250, go to your dashboard, choose Withdraw, and enter your UPI ID or bank details. You need a verified email address to withdraw.
Can cashback be reduced or cancelled?
Yes. If you cancel, return or exchange the order, or the store finds it ineligible, the cashback is not approved — or is reversed if the store withdraws its confirmation.
Full details are in our Cashback Policy and Terms & Conditions.